Contact Us

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2431 Fillmore Street
San Francisco, CA, 94115
United States

4154403637

Jennifer Tuton San Francisco jewelry designer. Handmade jewelry. Semi-precious gem stones. Fine jewelry. Fashion jewelry. Initial Necklaces.

RETURNS

RETURNS + REPAIRS

Though we hope you adore all your purchases from JenniferTuton.com, sometimes it just isn't a good fit. 

  • Returned items will be accepted within 14 days of date of receiving.

  • Items must be packed properly so as not to arrive damaged.  Please make sure return is bubble wrapped and protected from shipping damage, as well as insure/track item to assure on time delivery.

  • Return shipping as at the expense of the customer unless there is a quality issue.

  • Any damages or quality issues must be reported within 48 hours of receipt.

  • Returned items must be UNWORN and in original condition. Returned items that are received damaged or not in condition for resale will not be refunded and will be returned to you.

 

'Wear and tear' is damage that naturally and inevitably occurs as a result of normal wear or aging.  

There is a nominal fee associated with repairs of this nature.  Price is based on particular item at hand.  All other repairs will be handled on a case by case manner (ie. clasp breaks after a few wearings = no cost to customer).

Repairs will be offered on items within 1 year of purchase.